Willow Low step
Frame ShapeLow step
- FREE returns within 14 days
Returning a home delivery item
This is how it works
Contact Customer Service via e-mail (email@example.com) or phone (+441773532691) to notify us of your return. Make sure you do this within 14 days from the delivery date of your order as determined by TNT delivery reports.
Our customer service team will provide you with a returns number and arrange a collection slot.
Securely repackage your item(s) into their original packaging in time for the collection slot. If you are unable to repackage your product into its original packaging there will be a charge (£20 for bikes) to supply replacement packaging.
TNT will collect the item(s) from you. After that it usually takes one working day for the products to be delivered to Raleigh.
Once the item(s) arrive with Raleigh they will be inspected and your refund will be issued within 3 working days.
Non-faulty/ unwanted goods
Must be returned within 14 days of delivery for a refund. The return is not free of charge.
The goods should be:
In a saleable condition.
In their original packaging with all labels still attached.
Ensure you do not affix any labels or tape directly to the product packaging, only the external shipping packaging.
Raleigh is entitled to refuse the return or deduct any reduced value because of the product not being in the above condition.
A refund will be usually issued within 5 working days after the items have been received in our warehouse.
Can be returned within 30 days of delivery. This is free of charge.
After examination in our warehouse to validate the product is faulty, a full refund will be issued.
The refund will be issued within 10 working days after the fault verification.
Parts & Accessories: €5.99
How does it work?
When checking out, select 'Home delivery' as your shipping method
Provide your address details
Proceed to billing and finish your order
Your bike will be fully built and PDI safety checked by our Cytech trained mechanics here at Raleigh
After the bike has been built the handlebars will be loosened and turned to the side to allow the bike to fit in it's box
TNT will deliver your bike to your home (tracking of your order will be provided by them)
Attach ancillary items (such as pedals and baskets) and turn and tighten the handlebars of your bike (instructions are included, tools are not)
Enjoy your ride!
The Raleigh Willow takes inspiration from the great outdoors and the natural beauty that surrounds us. Influenced by over 130 years of classic British bike design, we merge together timeless style with modern components with a high-quality finish.
The Willow boasts a lightweight, practical frame with relaxed geometry make the bike easy to manoeuvre whilst providing an upright and comfortable riding position. However, the lightweight seat post also allows you to adjust your saddle forwards and backwards, so you can find your perfect and most comfortable riding position to ensure that you can take in the surroundings on your new bike.
No Classic bike is complete without some practical yet stylish accessories. The Willow features a Selle Royal Kennebeck saddle in the classic tan colour to match the super soft handlebar grips and a traditional ding-dong bell. As well as this, the Willow has a traditional wicker style front basket for all your essentials making the bike practical and stylish.
Stylish BasketThis user- friendly wicker style basket is both sophisticated and classy, perfect for storing the essentials you need for a great cycle
Retro DetailingThe Nottingham heritage detailing is hard to miss, yet it adds a tasteful and chic element to the bike
Iconic FrameThe polished low step frame is fashionable yet practical, enabling an easier mount and dismount
|Brake Lever||Tektro TS-325A Aluminium Lever and Bracket. High Polished Silver|
|Brake Type||Caliper Brake|
|Fork||Raleigh Classic Steel Rigid 22.2mm, Fork Crown with Raleigh Logo|
|Frame||Raleigh classic aluminium twin tube low step women's frame, internal rear brake and derailleur cables, steering limiter|
|Frame Shape||Low step|
|Handlebar||Aluminium, City, 580mm Wide, High Polished Silver|
|Headset||1" Threaded, Chrome|
|Rim||Aluminium 700C Double Wall 36H, Machined Side Wall, Colour Coordinated|
|Stem||Steel, trekking, 30 degree rise, 22.2mm, high polished silver|
|Mudguards||Steel, Classic, Colour coordinated, Aluminium Nose|
|Saddle||Selle Royal Sky Kennebeck 8084, Silver Rail and Spring, Brown|
|Seat Clamp||Aluminium 31.8mm, High Polished Silver|
|Seat Post||Aluminium, Micro Adjust, 27.2 x 300mm, High Polished Silver|
|Hub||Square taper, 118mm|
|Tubes||700 x 45, Extended Presta Valve|
|Tyres||CST C1635, 700x45c, Anti Puncture Layer, Reflective Strip, Full Cream|
|Bottom Bracket||Square Taper, 118mm|
|Chain Guard Description||Aluminium 42T, Classic Colour Coordinated|
|Chainring||Raleigh Classic Steel Chainwheel, 42T, 170mm Aluminium Crank, Silver|
|Crankset||Raleigh Classic Steel Chainwheel, 42T, 170mm Aluminium Crank, Silver|
|Gear Shift||Derailleur Gear|
|Number of Gears||7|
|Pedals||Aluminium trekking, 9/16", black/silver|
|Shift Lever||Shimano Tourney SL-RS36-7R, 7 Speed Revoshift|
|Sprocket||Shimano Tourney AMFTZ5007428, 7 speed, 14-28|