Shipping methods

Home delivery

Shipping charges

• UK Mainland

  • Orders over £20: Free

  • Orders under £20: £1.99

• Periphery Locations*

  • Bikes: £23.99

  • Parts & Accessories: £5.99

How does it work?

1. When checking out, select 'Home delivery' as your shipping method

2. Provide your address details

3. Proceed to billing and finish your order

4. Your bike will be fully built and PDI safety checked by our Cytech trained mechanics here at Raleigh

5. After the bike has been built the handlebars will be loosened and turned to the side to allow the bike to fit in it's box

6. TNT will deliver your bike to your home (tracking of your order will be provided by them)

7. Attach ancillary items (such as pedals and baskets) and turn and tighten the handlebars of your bike (instructions are included, tools are not)

8. Enjoy your ride!

Collect in store

Shipping charges

• UK Mainland: Free

• Periphery Locations*

  • Bikes: £23.99

  • Parts & Accessories: £5.99

How does it work?

1. When checking out, select 'Collect in Store' as your shipping method

2. Fill in your postal code and select the most convenient dealer in the list

3. Proceed to billing and finish your order

4. The order will be processed and you will get an order confirmation with the details from the dealer

5. An e-mail is also sent to the dealer with the customer information and the bike information

6. The dealer will assemble your bike for free and contact you to arrange a convenient pickup time once the bike is ready

7. For security: please print your order confirmation and bring it with you. If you are unable to print off the confirmation you will be required to take the order number along with proof of identification. The retailer will either stamp your confirmation or give you a dated receipt to acknowledge that your purchases have been collected.

8. You can collect your bike in store!

Which stores are available for Collect in Store?

Please use our Store Locator to find the stores that provide Collect in Store.

*Periphery locations:

• Scottish Highlands and Islands

• Isle of Man

• Isle of Wight

• Northern Ireland

• The Channel Islands