Evo Low step
New TranzX F15 36v 250w Brushless Quick Stop Motor
Frame ShapeLow step
- FREE returns within 14 days
Returning a home delivery item
This is how it works
Contact Customer Service via e-mail (firstname.lastname@example.org) or phone (+441773532691) to notify us of your return. Make sure you do this within 14 days from the delivery date of your order as determined by TNT delivery reports.
Our customer service team will provide you with a returns number and arrange a collection slot.
Securely repackage your item(s) into their original packaging in time for the collection slot. If you are unable to repackage your product into its original packaging there will be a charge (£20 for bikes) to supply replacement packaging.
TNT will collect the item(s) from you. After that it usually takes one working day for the products to be delivered to Raleigh.
Once the item(s) arrive with Raleigh they will be inspected and your refund will be issued within 3 working days.
Non-faulty/ unwanted goods
Must be returned within 14 days of delivery for a refund. The return is not free of charge.
The goods should be:
In a saleable condition.
In their original packaging with all labels still attached.
Ensure you do not affix any labels or tape directly to the product packaging, only the external shipping packaging.
Raleigh is entitled to refuse the return or deduct any reduced value because of the product not being in the above condition.
A refund will be usually issued within 5 working days after the items have been received in our warehouse.
Can be returned within 30 days of delivery. This is free of charge.
After examination in our warehouse to validate the product is faulty, a full refund will be issued.
The refund will be issued within 10 working days after the fault verification.
Parts & Accessories: €5.99
How does it work?
When checking out, select 'Home delivery' as your shipping method
Provide your address details
Proceed to billing and finish your order
Your bike will be fully built and PDI safety checked by our Cytech trained mechanics here at Raleigh
After the bike has been built the handlebars will be loosened and turned to the side to allow the bike to fit in it's box
TNT will deliver your bike to your home (tracking of your order will be provided by them)
Attach ancillary items (such as pedals and baskets) and turn and tighten the handlebars of your bike (instructions are included, tools are not)
Enjoy your ride!
|Brake Type||Alloy V Brake|
|Fork||Raleigh Steel Trekking Fork For E Bike|
|Frame||Alloy Frame AL6061|
|Frame Shape||Low step|
|Grips||Velo Comfort Grips|
|Handlebar||Raleigh 560mm Straight Bar Black|
|Headlight||Front Light Powered By TranzX System|
|Headset||Threaded 1" 1/8th Black|
|Rear Light||Rear Light Powered By TranzX System|
|Rim||Double Wall Rim 36 Hole 20"|
|Stem||Folding Alloy Stem|
|Battery||TranzX 250wh 36V 6.8Ah Battery|
|Battery Watts per Hour||250Wh|
|Display||TranzX DP15 PST Display, 3 Assist Levels With Walk Function|
|Motor||New TranzX F15 36v 250w Brushless Quick Stop Motor|
|Carrier||Integrated Alloy Carrier|
|Mudguards||Matt Black Thermoplastic|
|Saddle||Raleigh Ebike Saddle|
|Seat Clamp||40.8 Clamp|
|Seat Post||Alloy Micro Adjust 33.9 X 460mm|
|Front Wheel Hub||Alloy 36 Hole Black|
|Tyres||Kenda K841 20 x 1.95 Reflective Side Wall|
|Wheel Set||Double Wall Rim 36 Hole 20" On R15 Motor Hub|
|Bottom Bracket||124.5mm Square Taper|
|Chain||KMC 8 Speed|
|Crankset||48th Alloy Black With Alloy Chain-guide|
|Gear Shift||Derailleur Gear|
|Number of Gears||8|
|Pedals||Folding Pedals With Anti Slip|
|Rear Derailleur||Altus 8 Speed|
|Shift Lever||Shimano Revoshift 8 Speed|
|Sprocket||8 Speed 11-32 Freewheel|