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Pioneer Low step

£385.00

Frame Shape

Colour

Wheel size700c

Frame size

£385.00
Monthly from £9.63
Find a store nearby
Returning
  • FREE returns within 14 days

Returning an item collected in store

How it works

  1. Before contacting the store you collected your item(s) from: contact Customer Service via e-mail (support@raleigh.co.uk) or phone (+441773532691) to notify us of your return. Make sure you do this within 14 days from the collection date of your order. This is to ensure that your refund is issued successfully.

  2. Our customer service team will provide you with a returns number.

  3. Return the bike to the store which you originally collected your item(s ) from.

  4. Raleigh will then liaise with our partner dealer who will repackage the product(s). Raleigh will also arrange collection from our partner dealer the next working day.

  5. Once the item(s) arrive with Raleigh they will be inspected and your refund will be issued within 3 working days.

Accessories

Non-faulty/ unwanted goods

  • Must be returned within 14 days of delivery for a refund. The return is not free of charge.

  • The goods should be:

    • Unused.

    • In a saleable condition.

    • In their original packaging with all labels still attached.

  • Ensure you do not affix any labels or tape directly to the product packaging, only the external shipping packaging.

  • Raleigh is entitled to refuse the return or deduct any reduced value because of the product not being in the above condition.

  • A refund will be usually issued within 5 working days after the items have been received in our warehouse.

Faulty items

  • Can be returned within 30 days of delivery. This is free of charge.

  • After examination in our warehouse to validate the product is faulty, a full refund will be issued.

  • The refund will be issued within 10 working days after the fault verification.

Returning a home delivery item

This is how it works

  1. Contact Customer Service via e-mail (support@raleigh.co.uk) or phone (+441773532691) to notify us of your return. Make sure you do this within 14 days from the delivery date of your order as determined by TNT delivery reports.

  2. Our customer service team will provide you with a returns number and arrange a collection slot.

  3. Securely repackage your item(s) into their original packaging in time for the collection slot. If you are unable to repackage your product into its original packaging there will be a charge (£20 for bikes) to supply replacement packaging.

  4. TNT will collect the item(s) from you. After that it usually takes one working day for the products to be delivered to Raleigh.

  5. Once the item(s) arrive with Raleigh they will be inspected and your refund will be issued within 3 working days.

Accessories

Non-faulty/ unwanted goods

  • Must be returned within 14 days of delivery for a refund. The return is not free of charge.

  • The goods should be:

    • Unused.

    • In a saleable condition.

    • In their original packaging with all labels still attached.

  • Ensure you do not affix any labels or tape directly to the product packaging, only the external shipping packaging.

  • Raleigh is entitled to refuse the return or deduct any reduced value because of the product not being in the above condition.

  • A refund will be usually issued within 5 working days after the items have been received in our warehouse.

Faulty items

  • Can be returned within 30 days of delivery. This is free of charge.

  • After examination in our warehouse to validate the product is faulty, a full refund will be issued.

  • The refund will be issued within 10 working days after the fault verification.

Shipping
  • Order online and pick up in store
  • Free Home Delivery for Bikes

Collect in store

Charges

  • UK Mainland: Free

  • Periphery Locations*

    • Bikes: £23.99

    • Parts & Accessories: £5.99

How does it work?

  1. When checking out, select 'Collect in Store' as your shipping method

  2. Fill in your postal code and select the most convenient dealer in the list

  3. Proceed to billing and finish your order

  4. The order will be processed and you will get an order confirmation with the details from the dealer

  5. An e-mail is also sent to the dealer with the customer information and the bike information

  6. The dealer will assemble your bike for free and contact you to arrange a convenient pickup time once the bike is ready

  7. For security: please print your order confirmation and bring it with you. If you are unable to print off the confirmation you will be required to take the order number along with proof of identification. The retailer will either stamp your confirmation or give you a dated receipt to acknowledge that your purchases have been collected.

  8. You can collect your bike in store!

Which stores are available for Collect in Store?

Please use our Store Locator to find the stores that provide Collect in Store.

*Periphery locations:

  • Scottish Highlands and Islands

  • Isle of Man

  • Isle of Wight

  • Northern Ireland

  • The Channel Islands

Home delivery

Charges

  • UK Mainland

    • Orders over £20: Free

    • Orders under £20: £1.99

  • Periphery Locations*

    • Bikes: £23.99

    • Parts & Accessories: £5.99

How does it work?

  1. When checking out, select 'Home delivery' as your shipping method

  2. Provide your address details

  3. Proceed to billing and finish your order

  4. Your bike will be fully built and PDI safety checked by our Cytech trained mechanics here at Raleigh

  5. After the bike has been built the handlebars will be loosened and turned to the side to allow the bike to fit in it's box

  6. TNT will deliver your bike to your home (tracking of your order will be provided by them)

  7. Attach ancillary items (such as pedals and baskets) and turn and tighten the handlebars of your bike (instructions are included, tools are not)

  8. Enjoy your ride!

*Periphery locations:

  • Scottish Highlands and Islands

  • Isle of Man

  • Isle of Wight

  • Northern Ireland

  • The Channel Islands

Description

The Pioneer is our ultimate urban utility bike, combining a sleek design and traditional styling. Perfectly suited to city life, this bike is built for practicality and style, plus tarmac-friendly tyres and a fully equipped design make it ideal for your commute.


The Pioneer’s Aluminium frame is both strong and lightweight making it able to withstand the rigours of everyday use whilst still being a pleasure to ride. Swept back steel handlebars allow an upright and more relaxed riding position while the padded Selle Royal saddle and ergonomic grips help to provide a comfortable ride. The bike’s high quality finish is complete with unique metallic paint and highlight colours to make you stand out from the crowd.


The fully equipped design includes an aluminium kickstand, front and rear mudguards designed to keep your clothes clean during your ride and a rear pannier rack allowing you to attach a pannier bag as a convenient alternative to carrying a rucksack.


Though best suited to city streets, the Pioneer’s tyres have a tread pattern which ensures this bike is suitable for light trail riding and canal paths so you’ll be ready for wherever your adventures take you. Plus wide ranging Shimano Tourney 21 speed gears coupled with EZ fire gear shifting mean you’ll be prepared for the hills but still be able to zip along on the flat.


Available in crossbar or low step frame options in a choice of colours.

Key Features

    Specifications

    Brake LeverIntegrated With Shifter
    Brake TypeAlloy V Brake
    ForkRaleigh Steel Trekking Fork
    FrameAlloy Frame AL6061
    Frame ShapeCrossbar
    Frame ShapeLow step
    GripsRaleigh Dual Density Round Comfort Grip
    HandlebarRaleigh Comfort Bars
    Headset1/18Th Threaded Cp Finish
    Left Shift LeverShimano Ez Fire 3 Speed
    MaterialAluminium Alloy
    Product RangePioneer
    RimAlloy Double Wall 36H
    StemSteel Quill Type
    Weight15.5kg
    CarrierColour Matched
    MudguardsRaleigh Colour Matched Composite
    SaddleSelle Royal Milo +
    Seat ClampAlloy 31.8mm
    Front Wheel HubRaleigh Alloy 36 Hole
    Rear Wheel HubRaleigh 36 Hole Alloy Threaded
    Tubes700 X 35-40 Presta Valve
    Wheel SetAlloy Silver Rim, 36H, Alloy Hub
    Wheel size700c
    Bottom BracketSealed Cartridge
    Chain7 Speed
    CranksetShimano TY301 48/38/28t, 170mm, Black
    Gear ShiftDerailleur Gear
    Number of Gears7
    PedalsRaleigh 'Anti Slip' Resin
    Rear DerailleurShimano Tourney
    Right Shift LeverShimano Ez Fire 7 Speed
    Shift LeverShimano 21 Speed Ez Fire
    SprocketShimano 14-28 Freewheel

    Reviews

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