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Pioneer Tour Low step

£450.00

Frame Shape

ColourBlue and Grey

Frame size

£450.00
Monthly from £11.25
Find a store nearby
Returning
  • FREE returns within 14 days

Returning an item collected in store

How it works

  1. Before contacting the store you collected your item(s) from: contact Customer Service via e-mail (support@raleigh.co.uk) or phone (+441773532691) to notify us of your return. Make sure you do this within 14 days from the collection date of your order. This is to ensure that your refund is issued successfully.

  2. Our customer service team will provide you with a returns number.

  3. Return the bike to the store which you originally collected your item(s ) from.

  4. Raleigh will then liaise with our partner dealer who will repackage the product(s). Raleigh will also arrange collection from our partner dealer the next working day.

  5. Once the item(s) arrive with Raleigh they will be inspected and your refund will be issued within 3 working days.

Accessories

Non-faulty/ unwanted goods

  • Must be returned within 14 days of delivery for a refund. The return is not free of charge.

  • The goods should be:

    • Unused.

    • In a saleable condition.

    • In their original packaging with all labels still attached.

  • Ensure you do not affix any labels or tape directly to the product packaging, only the external shipping packaging.

  • Raleigh is entitled to refuse the return or deduct any reduced value because of the product not being in the above condition.

  • A refund will be usually issued within 5 working days after the items have been received in our warehouse.

Faulty items

  • Can be returned within 30 days of delivery. This is free of charge.

  • After examination in our warehouse to validate the product is faulty, a full refund will be issued.

  • The refund will be issued within 10 working days after the fault verification.

Returning a home delivery item

This is how it works

  1. Contact Customer Service via e-mail (support@raleigh.co.uk) or phone (+441773532691) to notify us of your return. Make sure you do this within 14 days from the delivery date of your order as determined by TNT delivery reports.

  2. Our customer service team will provide you with a returns number and arrange a collection slot.

  3. Securely repackage your item(s) into their original packaging in time for the collection slot. If you are unable to repackage your product into its original packaging there will be a charge (£20 for bikes) to supply replacement packaging.

  4. TNT will collect the item(s) from you. After that it usually takes one working day for the products to be delivered to Raleigh.

  5. Once the item(s) arrive with Raleigh they will be inspected and your refund will be issued within 3 working days.

Accessories

Non-faulty/ unwanted goods

  • Must be returned within 14 days of delivery for a refund. The return is not free of charge.

  • The goods should be:

    • Unused.

    • In a saleable condition.

    • In their original packaging with all labels still attached.

  • Ensure you do not affix any labels or tape directly to the product packaging, only the external shipping packaging.

  • Raleigh is entitled to refuse the return or deduct any reduced value because of the product not being in the above condition.

  • A refund will be usually issued within 5 working days after the items have been received in our warehouse.

Faulty items

  • Can be returned within 30 days of delivery. This is free of charge.

  • After examination in our warehouse to validate the product is faulty, a full refund will be issued.

  • The refund will be issued within 10 working days after the fault verification.

Shipping
  • Order online and pick up in store
  • Free Home Delivery for Bikes

Collect in store

Charges

  • UK Mainland: Free

  • Periphery Locations*

    • Bikes: £23.99

    • Parts & Accessories: £5.99

How does it work?

  1. When checking out, select 'Collect in Store' as your shipping method

  2. Fill in your postal code and select the most convenient dealer in the list

  3. Proceed to billing and finish your order

  4. The order will be processed and you will get an order confirmation with the details from the dealer

  5. An e-mail is also sent to the dealer with the customer information and the bike information

  6. The dealer will assemble your bike for free and contact you to arrange a convenient pickup time once the bike is ready

  7. For security: please print your order confirmation and bring it with you. If you are unable to print off the confirmation you will be required to take the order number along with proof of identification. The retailer will either stamp your confirmation or give you a dated receipt to acknowledge that your purchases have been collected.

  8. You can collect your bike in store!

Which stores are available for Collect in Store?

Please use our Store Locator to find the stores that provide Collect in Store.

*Periphery locations:

  • Scottish Highlands and Islands

  • Isle of Man

  • Isle of Wight

  • Northern Ireland

  • The Channel Islands

Home delivery

Charges

  • UK Mainland

    • Orders over £20: Free

    • Orders under £20: £1.99

  • Periphery Locations*

    • Bikes: £23.99

    • Parts & Accessories: £5.99

How does it work?

  1. When checking out, select 'Home delivery' as your shipping method

  2. Provide your address details

  3. Proceed to billing and finish your order

  4. Your bike will be fully built and PDI safety checked by our Cytech trained mechanics here at Raleigh

  5. After the bike has been built the handlebars will be loosened and turned to the side to allow the bike to fit in it's box

  6. TNT will deliver your bike to your home (tracking of your order will be provided by them)

  7. Attach ancillary items (such as pedals and baskets) and turn and tighten the handlebars of your bike (instructions are included, tools are not)

  8. Enjoy your ride!

*Periphery locations:

  • Scottish Highlands and Islands

  • Isle of Man

  • Isle of Wight

  • Northern Ireland

  • The Channel Islands

Description

For any city-dweller on four wheels, a commute is just that: a commute. But for cyclists, commuting is a daily adventure, filled with scenic park routes, time-saving shortcuts and fresh morning breeze. It’s a workout that saves you from the dreaded lunchtime gym session. It’s a chance to grab coffee at your favourite spot across town. It’s a new discovery, every single day. And with the Pioneer Tour, navigating the city has never looked so good. 
This classic hybrid bike is tailor-made for both urban and countryside cycling, whether that’s skipping the traffic on your daily commute or long, leisurely rides by the river on your weekends off. With a strong, unbelievably lightweight aluminium frame, the Pioneer Tour is designed to withstand the rigour of everyday life, while still being light enough for a fast, relaxed ride. When you’re ready to swap the tarmac for the trail, the wide 40c tyres have a tread pattern that’s perfect for light trails and canal paths, with double-wall aluminium wheels for rolling over rockier terrain. And with a reflective strip around the rim, you’ll always be seen on the roads – whatever the time of year.
Equipped with 21-speed Shimano Tourney gears, you can maximise your pedal power and finally conquer those lung-busting inclines. Paired with Shimano’s EZ fire shifters, changing gears has never been easier – leaving you just as prepared for the hills as you are for zipping along the flat.
Packing the same quality components that make our original Pioneer a trailblazer, the Pioneer Tour comes with a host of other features to make city cycling even easier. To keep your jeans safe on rainy days, full front and rear mudguards let you race through puddles to your heart’s content. For essential snack storage, a rear pannier rack means you can forgo a rucksack and stash your belongings in a handy pannier bag. With everything you need strapped onto two wheels, you can experience the city like never before.
Your urban adventure starts here. And it starts in style.

Key Features

  • 40c Reflective Tyres

    When you’re ready to swap the tarmac for the trail, the wide 40c tyres have a tread pattern that’s perfect for light trails and canal paths. And with a reflective strip around the rim, you’ll always be seen on the roads – whatever the time of year. 
  • 21 speed

    Equipped with 21-speed Shimano Tourney gears, you can maximise your pedal power and finally conquer those lung-busting inclines. Paired with Shimano’s EZ fire shifters, changing gears has never been easier.
  • Fully Equipped

    The Pioneer tour's iconic design features a panier rack, kickstand, and full fitted mudguards - to keep you dry no matter the weather.

Specifications

Brake LeverIntegrated With Shifter
Brake TypeAluminium V brake, Silver
ForkRaleigh Steel Trekking Fork
Frame6061 Aluminium
HandlebarAluminium, 25.4mm, Width 600mm, Silver
Product RangePioneer
RimAluminium, Doublewall, 36H, CNC Sides, Silver
StemAluminium Adjustable, 25.4mm, Silver
Weight15kg
Carrier StrapElastic Strap Black
MudguardsFull Mudguards
SaddleSelle Royal Milo Plus, Black
Seat PostAluminium Micro Adjust, 27.2mm, Silver
Tyres700x40c, with Puncture Protection and Reflective Stripe, Black
Wheel SetAluminium, Doublewall, 36H, CNC Sides, Silver, Aluminium Hub, Silver with Raleigh ‘R’ Dome Nuts
Chain1/2” x 3/32” 7 Speed
CranksetShimano TY501 48/38/28t, 170mm, Black
Gear ShiftDerailleur Gear
Number of Gears21
PedalsRaleigh ‘Anti Slip’, Resin, 9/16”, Black/Grey
Rear DerailleurShimano Tourney TY500, Direct Attachment
Shift LeverShimano 21 Speed EZ Fire
SprocketShimano TZ50 14-34t

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