Import Assistant

Reporting to the Import Controller

Established in Nottingham in 1887 Raleigh is one of the world’s oldest and best-known bicycle brands. We are part of the Accell Group, a European based company, who own a collection of bicycle and accessory brands throughout Europe.

Today Raleigh supplies the UK market with the major industry-leading bicycle brands of Raleigh, Haibike and Lapierre, as well as an exciting and extensive portfolio of accessories such as Saris, SRAM, Moon and Schwalbe.

Our partnership with the Accell Group allows us to share knowledge, technology and innovations between brands to deliver the best possible product for our customers.

Job Purpose

To assist with the processing of all shipping documentation for prompt customs clearance of all deliveries from outside of the UK. Liaising with Freight forwarders and Carriers and co-ordinating with Warehouse personnel regarding all arrivals into the Raleigh Warehouse.

Key Responsibilities & Accountabilities

  • Assist with – Langdon Duty Management Software for Customs Warehouse, which includes daily downloads to process removals from the bonded warehouse, checking booking is correct, as well as manually registering those that have failed and entering all invoices and receipts.

  • Maintaining the daily Master Import control document – a record of all shipments.

  • Assisting in ensuring suppliers and shipping lines supply correct documentation on time to allow Raleigh to meet its Duty and VAT obligations without penalty.

  • Ensuring all agents enter details correctly for customs clearance by auditing entries and deferment account.

  • Ensuring all documentation received is correct and valid GSP forms/REX numbers are present.

  • To collate all papers together to send to our Freight Forwarders for Customs clearance.

  • Assisting with the liaison with Freight Forwarders and Goods Inwards regarding “booking in” process to ensure all deliveries arrive on time and for containers arriving to meet their advised booking slot.

  • Keep records of all imports for presentation to HM Customs.

  • Assisting with the “booking in” process of both containers and LCL shipments to minimise potential deferment charges and maximise the Goods Inwards area efficiency.

  • Process all invoices for freight and haulage costs, ensuring the correct rates have been charged.

  • Liaising with Planners and Goods Inwards daily to advise them arrival of deliveries to site.

Experience, Skills & Qualifications

  • Excellent administration skills.

  • Ability to work accurately and timely with attention to detail.

  • Previous experience with import documentation is desirable but not essential.

  • Willingness to learn the use of the Langdon Duty Management System in conjunction with IT – training provided

  • An excellent knowledge of Microsoft Word and Excel is essential.

  • Helpful and approachable with the ability to communicate effectively with other departments.

  • Able to use your own initiative.

  • Excellent written and verbal communication skills – a large percentage of Supplies based overseas – any ability to speak another language would be helpful but is not essential to the role.


  • Competitive salary package, circa £20K per annum

  • 25 days annual holiday plus 8 statutory holidays for full-time employees

  • Company defined Contribution Pension Scheme

  • Staff discount on bicycle related products including cycle to work benefits

If you feel this role is for you, we would love to hear from you. Please apply including your CV, covering letter and salary expectations to

Closing date for applications: Friday 7 August 2020