COVID-19 UPDATE: Home delivery - please allow up to 14 working days for your bike to be dispatched and 2-3 working days for accessories

Click, Collect & Ride

PLEASE NOTE:
Due to the ongoing situation with Covid-19, we are currently able to provide a limited Click & Collect service.

Many bicycle shops remain open whilst observing social distancing, whilst some stores have understandably taken the decision to temporarily close their doors. You can see if your local store is accepting Click & Collect orders via our Store Locator.

Upon selecting the Click & Collect delivery option, we recommend contacting your chosen local store to arrange an appropriate pick up time. Upon collection, please vigilantly follow social distancing guidelines and any additional measures implemented within the store.

Orders are still available via home delivery, however our couriers are prioritising delivering essential supplies and medicines. Please allow up to 10 working days for your order to be built, safety checked and dispatched.


Raleigh Click and Collect couldn’t be easier:

  1. Select the product you wish to purchase
  2. Head to the check out and select your most convenient dealer
  3. We’ll let you know when your product arrives in store. Remember to bring proof of ID and your order confirmation

Click and Collect not only allows you to collect your new purchase when it suits you, but our dealers will ensure your bike is built correctly and help with any questions you have, all free of charge! Ensuring your safety and satisfaction is of upmost importance at Raleigh and we understand that buying a new bike can come with many questions, so we make sure all our dealers have the latest product and safety information so you can ride out of store happy and safe.

For security reasons you must bring along your order confirmation before the retailer will let you take your purchases. The retailer will either stamp your confirmation or give you a dated receipt to acknowledge that your purchases have been collected. If you are unable to print off the confirmation you will be required to take the order number along with proof of identification.

Click and collect delivery is free for UK mainland, there is an additional charge for Scottish Highlands, Northern Ireland and the Channel Islands. Full delivery charges can be found on our delivery options page, Click Here for more information.

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