Raleigh Christmas Sale Terms & Conditions

Sale Information

The Raleigh Christmas Sale will run from Saturday 23rd December at 6pm until Sunday 31st December at midnight. During this time a selection of clearance bikes will be available at a discount of 30% off their recommended retail price.


During this period a few of our standard operating procedures will change to accommodate the sale. The most notable changes will be to our delivery offering, please see below for details.

Delivery

Please note that although we will make every effort to ensure that your product is delivered to you within our standard delivery terms of 3 – 5 working days there may be a slight delay due to the Christmas period.


If you would like to receive tracking information for your order then please forward your order confirmation email to our customer services team at onlineorders@raleigh.co.uk requesting your tracking number. Please note, we cannot supply tracking information until after your product has been dispatched.

There are two delivery methods to choose from; Home Delivery or Click & Collect. Please find details below of how these services will be affected by the sale.

Please view our Delivery information page for any further detail not covered on this page.

Home Delivery
Home delivery is available on all products on the Raleigh website. If you are ordering a bike for home delivery please be aware that your bike will have been built and safety checked by our fully Cytech trained mechanics.

After the bike has been built the handlebars will be loosened and turned to the side to allow the bike to fit in it's box. Please note that ancillary items such as pedals and baskets are not attached before dispatch; you will be required to attach these items and turn and tighten the handlebars of your bike once the product arrives with you.

Please be aware that our bikes are not shipped with tools to complete the assembly as standard. We advise that you visit the Tools category of our website to find an appropriate product to complete the assembly.

There are some additional charges for Home delivery to non UK mainland addresses, please check our Delivery information page for further details.

Click & Collect
Click & Collect will be available on all orders placed on the Raleigh website which include a bike. This service is offered free of charge on most items, however during the Christmas sale there will be a surcharge on electric bikes delivered to store of £49.99. This surcharge will only apply to electric bikes in the Christmas Sale, all full price electric bikes and non-electric bikes will remain unaffected. Unfortunately we do not offer Click & Collect on orders which only contain cycling accessories.


Click and collect is available from our network of partner stores, to find a store near you please visit the ‘Find a Dealer’ page on our website. If you select Click & Collect as your delivery method your chosen store will receive your bike and build the bike for you so that it is ready to ride.

Your store should get in touch with you to advise of when your bike will be ready for collection, we suggest that you allow up to 7 working days for this service.

Returns

Our returns policy is unaffected by the details of the Christmas sale. Please see our Returns page for more information.

Finance

Unfortunately we do not currently offer finance on sale products. Please see our Finance page for further information on 0% finance.

Store Endorsement

Please note that this sale is being undertaken by Raleigh UK Ltd. Our partner stores are independent businesses and are not obliged to take part in any offers run on our website. Any store involvement is entirely at the store managers’ discretion. If you are hoping to purchase in store we would advise you to phone the store and enquire as to whether they are participating in the sale.

Disclaimer

Raleigh UK Ltd. retains the right to edit or amend these terms and conditions as we see fit to ensure the proper running of the sale.

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