Frame ShapeLow step


Wheel size700c

Frame size

Find a store nearby
  • FREE returns within 14 days

Returning a home delivery item

This is how it works

  1. Contact Customer Service via e-mail (support@raleigh.co.uk) or phone (+441773532691) to notify us of your return. Make sure you do this within 14 days from the delivery date of your order as determined by TNT delivery reports.

  2. Our customer service team will provide you with a returns number and arrange a collection slot.

  3. Securely repackage your item(s) into their original packaging in time for the collection slot. If you are unable to repackage your product into its original packaging there will be a charge (£20 for bikes) to supply replacement packaging.

  4. TNT will collect the item(s) from you. After that it usually takes one working day for the products to be delivered to Raleigh.

  5. Once the item(s) arrive with Raleigh they will be inspected and your refund will be issued within 3 working days.


Non-faulty/ unwanted goods

  • Must be returned within 14 days of delivery for a refund. The return is not free of charge.

  • The goods should be:

    • Unused.

    • In a saleable condition.

    • In their original packaging with all labels still attached.

  • Ensure you do not affix any labels or tape directly to the product packaging, only the external shipping packaging.

  • Raleigh is entitled to refuse the return or deduct any reduced value because of the product not being in the above condition.

  • A refund will be usually issued within 5 working days after the items have been received in our warehouse.

Faulty items

  • Can be returned within 30 days of delivery. This is free of charge.

  • After examination in our warehouse to validate the product is faulty, a full refund will be issued.

  • The refund will be issued within 10 working days after the fault verification.


    Home delivery


    • Bikes: €23.99

    • Parts & Accessories: €5.99

    How does it work?

    1. When checking out, select 'Home delivery' as your shipping method

    2. Provide your address details

    3. Proceed to billing and finish your order

    4. Your bike will be fully built and PDI safety checked by our Cytech trained mechanics here at Raleigh

    5. After the bike has been built the handlebars will be loosened and turned to the side to allow the bike to fit in it's box

    6. TNT will deliver your bike to your home (tracking of your order will be provided by them)

    7. Attach ancillary items (such as pedals and baskets) and turn and tighten the handlebars of your bike (instructions are included, tools are not)

    8. Enjoy your ride!


    The Raleigh Willow takes inspiration from the great outdoors and the natural beauty that surrounds us. Influenced by over 130 years of classic British bike design, we merge together timeless style with modern components with a high-quality finish.

    The Willow boasts a lightweight, practical frame with relaxed geometry make the bike easy to manoeuvre whilst providing an upright and comfortable riding position. However, the lightweight seat post also allows you to adjust your saddle forwards and backwards, so you can find your perfect and most comfortable riding position to ensure that you can take in the surroundings on your new bike.

    No Classic bike is complete without some practical yet stylish accessories. The Willow features a Selle Royal Kennebeck saddle in the classic tan colour to match the super soft handlebar grips and a traditional ding-dong bell. As well as this, the Willow has a traditional wicker style front basket for all your essentials making the bike practical and stylish.

    Key Features

    • Stylish Basket

      This user- friendly wicker style basket is both sophisticated and classy, perfect for storing the essentials you need for a great cycle
    • Retro Detailing

      The Nottingham heritage detailing is hard to miss, yet it adds a tasteful and chic element to the bike
    • Iconic Frame

      The polished low step frame is fashionable yet practical, enabling an easier mount and dismount


    Brake LeverTektro TS-325A Aluminium Lever and Bracket. High Polished Silver
    Brake TypeCaliper Brake
    ForkRaleigh Classic Steel Rigid 22.2mm, Fork Crown with Raleigh Logo
    FrameRaleigh classic aluminium twin tube low step women's frame, internal rear brake and derailleur cables, steering limiter
    Frame ShapeLow step
    Grips90/130mm Brown
    HandlebarAluminium, City, 580mm Wide, High Polished Silver
    Headset1" Threaded, Chrome
    RimAluminium 700C Double Wall 36H, Machined Side Wall, Colour Coordinated
    StemSteel, trekking, 30 degree rise, 22.2mm, high polished silver
    MudguardsSteel, Classic, Colour coordinated, Aluminium Nose
    SaddleSelle Royal Sky Kennebeck 8084, Silver Rail and Spring, Brown
    Seat ClampAluminium 31.8mm, High Polished Silver
    Seat PostAluminium, Micro Adjust, 27.2 x 300mm, High Polished Silver
    HubSquare taper, 118mm
    SpokesUcp 14G
    Tubes700 x 45, Extended Presta Valve
    TyresCST C1635, 700x45c, Anti Puncture Layer, Reflective Strip, Full Cream
    Wheel size700c
    Bottom BracketSquare Taper, 118mm
    Chain6/7 speed
    Chain Guard DescriptionAluminium 42T, Classic Colour Coordinated
    ChainringRaleigh Classic Steel Chainwheel, 42T, 170mm Aluminium Crank, Silver
    CranksetRaleigh Classic Steel Chainwheel, 42T, 170mm Aluminium Crank, Silver
    Gear ShiftDerailleur Gear
    Number of Gears7
    PedalsAluminium trekking, 9/16", black/silver
    Shift LeverShimano Tourney SL-RS36-7R, 7 Speed Revoshift
    SprocketShimano Tourney AMFTZ5007428, 7 speed, 14-28
    BasketWillow, Brown


    We're proud of every product we create. Here are some reviews of this product.