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Willow

£495.00

Frame ShapeLow step

Colour

Wheel size700c

Frame size

£495.00
Monthly from £12.38
Find a store nearby
Returning
  • FREE returns within 14 days

Returning an item collected in store

How it works

  1. Before contacting the store you collected your item(s) from: contact Customer Service via e-mail (support@raleigh.co.uk) or phone (+441773532691) to notify us of your return. Make sure you do this within 14 days from the collection date of your order. This is to ensure that your refund is issued successfully.

  2. Our customer service team will provide you with a returns number.

  3. Return the bike to the store which you originally collected your item(s ) from.

  4. Raleigh will then liaise with our partner dealer who will repackage the product(s). Raleigh will also arrange collection from our partner dealer the next working day.

  5. Once the item(s) arrive with Raleigh they will be inspected and your refund will be issued within 3 working days.

Accessories

Non-faulty/ unwanted goods

  • Must be returned within 14 days of delivery for a refund. The return is not free of charge.

  • The goods should be:

    • Unused.

    • In a saleable condition.

    • In their original packaging with all labels still attached.

  • Ensure you do not affix any labels or tape directly to the product packaging, only the external shipping packaging.

  • Raleigh is entitled to refuse the return or deduct any reduced value because of the product not being in the above condition.

  • A refund will be usually issued within 5 working days after the items have been received in our warehouse.

Faulty items

  • Can be returned within 30 days of delivery. This is free of charge.

  • After examination in our warehouse to validate the product is faulty, a full refund will be issued.

  • The refund will be issued within 10 working days after the fault verification.

Returning a home delivery item

This is how it works

  1. Contact Customer Service via e-mail (support@raleigh.co.uk) or phone (+441773532691) to notify us of your return. Make sure you do this within 14 days from the delivery date of your order as determined by TNT delivery reports.

  2. Our customer service team will provide you with a returns number and arrange a collection slot.

  3. Securely repackage your item(s) into their original packaging in time for the collection slot. If you are unable to repackage your product into its original packaging there will be a charge (£20 for bikes) to supply replacement packaging.

  4. TNT will collect the item(s) from you. After that it usually takes one working day for the products to be delivered to Raleigh.

  5. Once the item(s) arrive with Raleigh they will be inspected and your refund will be issued within 3 working days.

Accessories

Non-faulty/ unwanted goods

  • Must be returned within 14 days of delivery for a refund. The return is not free of charge.

  • The goods should be:

    • Unused.

    • In a saleable condition.

    • In their original packaging with all labels still attached.

  • Ensure you do not affix any labels or tape directly to the product packaging, only the external shipping packaging.

  • Raleigh is entitled to refuse the return or deduct any reduced value because of the product not being in the above condition.

  • A refund will be usually issued within 5 working days after the items have been received in our warehouse.

Faulty items

  • Can be returned within 30 days of delivery. This is free of charge.

  • After examination in our warehouse to validate the product is faulty, a full refund will be issued.

  • The refund will be issued within 10 working days after the fault verification.

Shipping
  • Order online and pick up in store
  • Free Home Delivery for Bikes

Collect in store

Charges

  • UK Mainland: Free

  • Periphery Locations*

    • Bikes: £23.99

    • Parts & Accessories: £5.99

How does it work?

  1. When checking out, select 'Collect in Store' as your shipping method

  2. Fill in your postal code and select the most convenient dealer in the list

  3. Proceed to billing and finish your order

  4. The order will be processed and you will get an order confirmation with the details from the dealer

  5. An e-mail is also sent to the dealer with the customer information and the bike information

  6. The dealer will assemble your bike for free and contact you to arrange a convenient pickup time once the bike is ready

  7. For security: please print your order confirmation and bring it with you. If you are unable to print off the confirmation you will be required to take the order number along with proof of identification. The retailer will either stamp your confirmation or give you a dated receipt to acknowledge that your purchases have been collected.

  8. You can collect your bike in store!

Which stores are available for Collect in Store?

Please use our Store Locator to find the stores that provide Collect in Store.

*Periphery locations:

  • Scottish Highlands and Islands

  • Isle of Man

  • Isle of Wight

  • Northern Ireland

  • The Channel Islands

Home delivery

Charges

  • UK Mainland

    • Orders over £20: Free

    • Orders under £20: £1.99

  • Periphery Locations*

    • Bikes: £23.99

    • Parts & Accessories: £5.99

How does it work?

  1. When checking out, select 'Home delivery' as your shipping method

  2. Provide your address details

  3. Proceed to billing and finish your order

  4. Your bike will be fully built and PDI safety checked by our Cytech trained mechanics here at Raleigh

  5. After the bike has been built the handlebars will be loosened and turned to the side to allow the bike to fit in it's box

  6. TNT will deliver your bike to your home (tracking of your order will be provided by them)

  7. Attach ancillary items (such as pedals and baskets) and turn and tighten the handlebars of your bike (instructions are included, tools are not)

  8. Enjoy your ride!

*Periphery locations:

  • Scottish Highlands and Islands

  • Isle of Man

  • Isle of Wight

  • Northern Ireland

  • The Channel Islands

Description

The Raleigh Willow takes inspiration from the great outdoors and the natural beauty that surrounds us. Influenced by over 130 years of classic British bike design, we merge together timeless style with modern components with a high-quality finish.


The Willow boasts a lightweight, practical frame with relaxed geometry make the bike easy to manoeuvre whilst providing an upright and comfortable riding position. However, the lightweight seat post also allows you to adjust your saddle forwards and backwards, so you can find your perfect and most comfortable riding position to ensure that you can take in the surroundings on your new bike.


No Classic bike is complete without some practical yet stylish accessories. The Willow features a Selle Royal Kennebeck saddle in the classic tan colour to match the super soft handlebar grips and a traditional ding-dong bell. As well as this, the Willow has a traditional wicker style front basket for all your essentials making the bike practical and stylish.

Key Features

  • Stylish Basket

    This user- friendly wicker style basket is both sophisticated and classy, perfect for storing the essentials you need for a great cycle
  • Retro Detailing

    The Nottingham heritage detailing is hard to miss, yet it adds a tasteful and chic element to the bike
  • Iconic Frame

    The polished low step frame is fashionable yet practical, enabling an easier mount and dismount

Specifications

Brake LeverTektro TS-325A Aluminium Lever and Bracket. High Polished Silver
Brake TypeCaliper Brake
ForkRaleigh Classic Steel Rigid 22.2mm, Fork Crown with Raleigh Logo
FrameRaleigh classic aluminium twin tube low step women's frame, internal rear brake and derailleur cables, steering limiter
Frame ShapeLow step
Grips90/130mm Brown
HandlebarAluminium, City, 580mm Wide, High Polished Silver
Headset1" Threaded, Chrome
MaterialAluminium
Product RangeWillow
RimAluminium 700C Double Wall 36H, Machined Side Wall, Colour Coordinated
StemSteel, trekking, 30 degree rise, 22.2mm, high polished silver
Weight17kg
MudguardsSteel, Classic, Colour coordinated, Aluminium Nose
SaddleSelle Royal Sky Kennebeck 8084, Silver Rail and Spring, Brown
Seat ClampAluminium 31.8mm, High Polished Silver
Seat PostAluminium, Micro Adjust, 27.2 x 300mm, High Polished Silver
HubSquare taper, 118mm
Tubes700 x 45, Extended Presta Valve
TyresCST C1635, 700x45c, Anti Puncture Layer, Reflective Strip, Full Cream
Wheel size700c
Bottom BracketSquare Taper, 118mm
Chain6/7 speed
Chain Guard DescriptionAluminium 42T, Classic Colour Coordinated
ChainringRaleigh Classic Steel Chainwheel, 42T, 170mm Aluminium Crank, Silver
CranksetRaleigh Classic Steel Chainwheel, 42T, 170mm Aluminium Crank, Silver
Gear ShiftDerailleur Gear
Number of Gears7
PedalsAluminium trekking, 9/16", black/silver
Shift LeverShimano Tourney SL-RS36-7R, 7 Speed Revoshift
SprocketShimano Tourney AMFTZ5007428, 7 speed, 14-28
BasketWillow, Brown
attrSpokesDescriptionUcp 14G

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