Please note that due to the ongoing situation with Covid-19 we are currently experiencing a high volume of requests and have a limited number of customer support agents available. It may take up to 3 working days to return your message.
We thank you for your patience in advance.
Due to increased demand, as a result of Covid-19, we have temporarily closed our phone lines. The best way to get in touch is to go to our online form.
|Monday - Friday||9am - 5pm|
Raleigh has always been a great supporter of the local bike shop, especially when it comes to buying bikes and accessories or answering questions.
We know that you are happier customers when you receive advice and support face to face. For that reason we recommend that your first stop for customer service or warranty questions should be with your local Raleigh store.
Our stockists are experts at dealing with issues and answering questions that come up and they can rely on our next day delivery service to make sure you have the products you need on time.
If you have any other enquiries please speak to one of our customer service team by filling out our contact form.
It’s not that we’re shy, it’s just that our small team is inundated with requests and bombarded with junk mail. So much so that it becomes hard to filter the great opportunities from the not-so-great. For that reason we don’t publish our media and PR contact details.
The records for a large proportion of our older bicycles are held by Nottinghamshire County Council and we can’t easily access them. We also get the most obscure requests for long-forgotten vintage bikes which would take forever in a day to find. We simply can’t answer queries about vintage bicycles but we are pleased to recommend several people who can:
Featuring a collection of over 50 vintage Raleigh bicycles