Pioneer Trail Low step
- FREE returns within 14 days
Returning a home delivery item
This is how it works
Contact Customer Service via e-mail (email@example.com) or phone (+441773532691) to notify us of your return. Make sure you do this within 14 days from the delivery date of your order as determined by TNT delivery reports.
Our customer service team will provide you with a returns number and arrange a collection slot.
Securely repackage your item(s) into their original packaging in time for the collection slot. If you are unable to repackage your product into its original packaging there will be a charge (£20 for bikes) to supply replacement packaging.
TNT will collect the item(s) from you. After that it usually takes one working day for the products to be delivered to Raleigh.
Once the item(s) arrive with Raleigh they will be inspected and your refund will be issued within 3 working days.
Non-faulty/ unwanted goods
Must be returned within 14 days of delivery for a refund. The return is not free of charge.
The goods should be:
In a saleable condition.
In their original packaging with all labels still attached.
Ensure you do not affix any labels or tape directly to the product packaging, only the external shipping packaging.
Raleigh is entitled to refuse the return or deduct any reduced value because of the product not being in the above condition.
A refund will be usually issued within 5 working days after the items have been received in our warehouse.
Can be returned within 30 days of delivery. This is free of charge.
After examination in our warehouse to validate the product is faulty, a full refund will be issued.
The refund will be issued within 10 working days after the fault verification.
Parts & Accessories: €5.99
How does it work?
When checking out, select 'Home delivery' as your shipping method
Provide your address details
Proceed to billing and finish your order
Your bike will be fully built and PDI safety checked by our Cytech trained mechanics here at Raleigh
After the bike has been built the handlebars will be loosened and turned to the side to allow the bike to fit in it's box
TNT will deliver your bike to your home (tracking of your order will be provided by them)
Attach ancillary items (such as pedals and baskets) and turn and tighten the handlebars of your bike (instructions are included, tools are not)
Enjoy your ride!
For any city-dweller on four wheels, a commute is just that: a commute. But for cyclists, commuting is a daily adventure, filled with scenic park routes, time-saving shortcuts and fresh morning breeze. It’s a workout that saves you from the dreaded lunchtime gym session. It’s a chance to grab coffee at your favourite spot across town. It’s a new discovery, every single day. And with the Pioneer Tour, navigating the city has never looked so good.
This classic hybrid bike is tailor-made for both urban and countryside cycling, whether that’s skipping the traffic on your daily commute or long, leisurely rides by the river on your weekends off. With a strong, unbelievably lightweight aluminium frame, the Pioneer Tour is designed to withstand the rigour of everyday life, while still being light enough for a fast, relaxed ride. When you’re ready to swap the tarmac for the trail, the wide 40c tyres have a tread pattern that’s perfect for light trails and canal paths, with double-wall aluminium wheels for rolling over rockier terrain. And with a reflective strip around the rim, you’ll always be seen on the roads – whatever the time of year.
Equipped with 21-speed Shimano Tourney gears, you can maximise your pedal power and finally conquer those lung-busting inclines. Paired with Shimano’s EZ fire shifters, changing gears has never been easier – leaving you just as prepared for the hills as you are for zipping along the flat.
Packing the same quality components that make our original Pioneer a trailblazer, the Pioneer Tour comes with a host of other features to make city cycling even easier. To keep your jeans safe on rainy days, full front and rear mudguards let you race through puddles to your heart’s content. For essential snack storage, a rear pannier rack means you can forgo a rucksack and stash your belongings in a handy pannier bag. With everything you need strapped onto two wheels, you can experience the city like never before.
Your urban adventure starts here. And it starts in style.
60mm Suspension ForkDesigned to make easy work of tough terrain, the Pioneer Trail sports a 60mm travel front suspension fork, helping you tackle those bumpier roads without sacrificing on comfort.
High Volume 27.5" TyresThe 27.5" double-wall wheels are perfect for rougher ground, with 1.95 tyres and a deep, grippy tread keeping you puncture-free on your off-road adventures.
Fully EquippedThe Pioneer Trail's iconic design features a panier rack, kickstand, and full fitted mudguards - to keep you dry no matter the weather.
|Brake Lever||Integrated With Shifter|
|Brake Type||Aluminium V brake, Silver|
|Fork||Suntour XCE28 Suspension Fork, 63mm Travel|
|Frame||6061 Aluminium Alloy|
|Handlebar||Aluminium, Comfort Bar, Silver|
|Rim||Aluminium, Doublewall, 36H, CNC Sides, Silver|
|Stem||Aluminium Adjustable, 25.4mm, Silver|
|Carrier Strap||Elastic Strap Red|
|Saddle||Selle Royal Rio Plus, with Royal Gel, Antique Brown|
|Seat Post||Aluminium Micro Adjust, 27.2mm, Silver|
|Tyres||27.5x1.95, With Tanwall|
|Wheel Set||Aluminium, Doublewall, 36H, CNC Sides, Silver, Aluminium Hub, Silver with Raleigh ‘R’ Dome Nuts|
|Chain||1/2” x 3/32” 7 Speed|
|Crankset||Shimano TY301 48/38/28t, 170mm, Black|
|Gear Shift||Derailleur Gear|
|Number of Gears||21|
|Pedals||Raleigh ‘Anti Slip’ Resin, 9/16”, Black|
|Rear Derailleur||Shimano Tourney TY300, Direct Attachment|
|Shift Lever||Shimano 21 Speed Ez Fire|
|Sprocket||Shimano TZ50 14-28|